Privacy policy
How Kinnoo collects, uses and protects your personal information.
Last updated: October 2026
At Kinnoo, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.
Information we collect
When you shop with us or create an account, we may collect:
- Contact details such as your name, email address and phone number
- Shipping and billing addresses needed to fulfil your orders
- Order history and preferences
- Technical data such as your device and browser information
We do not store full payment card details — payments are handled securely by our payment provider.
How we use your information
- To process and deliver your orders and send order updates
- To provide customer support and respond to your enquiries
- To improve our products, website and overall shopping experience
- To send marketing communications, where you have opted in
Sharing your information
We only share your information with trusted partners who help us run our store — such as payment processors, shipping carriers and email providers — and only to the extent needed to provide their service. We never sell your personal data.
Cookies
We use cookies and similar technologies to keep you signed in, remember your cart, and understand how our site is used. You can control cookies through your browser settings.
Your rights
You can request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at the address below.
Contact us
If you have any questions about this policy or your data, email us at contactus@kinnoo.in.